Shipping & Delivery Policy

MUFAD is exclusively a digital software-as-a-service (SaaS) and online education platform.

We do NOT manufacture, package, or dispatch physical goods. Therefore, physical courier shipping, freight delivery, and transit tracking do not apply to our business operations.

• Instant Activation: Upon successful completion and verification of payment through our payment gateway, your CRM subscription tier is activated immediately.

• Access Credentials: You will receive immediate dashboard access on mufad.in and within the MUFAD Android Application using your registered login credentials.

• Delivery Timeline: Instantaneous (typically within 1 to 5 minutes of payment gateway callback confirmation).

• Confirmation Notification: Upon payment verification, an automated registration confirmation is generated on screen and sent to your registered email and WhatsApp number.

• Delivery of Meeting Link: The private session joining link (Zoom / Google Meet), calendar invite, and preparatory instructions are delivered to your email/WhatsApp at least 2 hours before the scheduled session start time.

• Delivery Timeline: Instant registration receipt; session meeting links delivered prior to the scheduled live event.

In rare instances of banking reconciliation delays or network timeouts, if your account is debited but your subscription or webinar confirmation is not displayed within 15 minutes:

1. Please refresh your dashboard or check your registered email's Spam/Updates folder.

2. Contact our support team immediately at support@mufad.in or via WhatsApp at +91 91285 24050 with your payment receipt or UPI transaction reference.

Our support desk will manually verify your payment with the gateway and provision your access immediately.

Business: MUFAD

Address: BRAHAM CHARI TOLA HATHIYA DIYARA, DALAN KATIHAR, BIHAR, India - 854337

Email: support@mufad.in

Phone: +91 91285 24050

Operating Hours: Monday to Saturday, 10:00 AM – 06:00 PM IST